Method one: Re-matching the remote controller and the TV (provided by the netizen and indicating effective!!!)
1. Open the battery cover at the back of the remote control and place the remote control at a distance of 20cm from where the television receives the signal.
2. There is a small button in the middle of the battery. Press and hold until the TV screen shows: The remote control is being paired.
3. Wait patiently for a few seconds, the screen disappears, and pairing is complete.
Method Two: Clear Super Voice Cache and Data
1. Press the menu button on the desktop of the Super TV application, and click Application Management to enter the management interface.
2. Find Super Voice APP, click to enter;
3. Click Clear Cache and Clear Data in the application details and click OK to finish.
Method 3: Restore factory settings (use with caution!)
Reminder: Super TV factory reset will erase all user data. For example: local photos, videos; account information (Levision, CIBN); stand-alone and part of the network game equipment, level; please back up your data in advance!
1. Press the [Settings] button on the remote control or find the "Settings" option on the "Application" desktop to enter;
2. In the "Settings" find the "System Settings" option to enter;
3. In the "System Settings" find the "General" option to enter;
4. Use the remote control arrow keys [Down] to find "Restore factory" on the left side of the screen and select "Restore factory settings" on the right side.
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